Kavi® Members Help

Chapter 68. Delete a User

Table of Contents

Overview
Steps

Overview

The Delete a User tool is used to permanently remove a user from the Kavi Members database.

Note

It is not generally considered 'best practices' to permanently remove all record of a user from the Kavi® Members database. If you do not want to remove this user from the database permanently, but want to temporarily revoke a user's web site access privileges, use the Change User Status tool to temporarily deactivate the user's account.

Use the Delete a User tool to:

Permanently delete a user from the Kavi Members database.

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Steps

Search

Set any or all optional search fields to refine the search criteria. If you set search criteria in more than one field, the results will only show users that match ALL search criteria (e.g., If Purpose is set to 'Staff and Administration' and Status is set to 'Active', only active staff will be displayed).

Searches that retrieve large data sets can burden system resources and reduce site performance. For optimized searching, narrow the search by using all applicable search criteria. If you need to view all available users, leave the search fields set to the default values.

Note

Depending on the path you took to this page, the Search and Select steps may already have been performed through another tool, in which case you will not see the forms described in these first two steps.

Options

Name or Email

Enter a full or partial value for the first name, last name, username or email address of the user or group of users whose information you want to view, or leave this field blank to see all users who meet your search criteria. To increase the number of potential matches, expand the search by entering a partial value in this field and consider leaving other search fields set to the default values. To reduce the number of potential matches, provide more complete values in this field and consider setting other fields to further restrict the search.

Because the Kavi Members search functionality can perform partial matches, it is flexible and can serve many purposes. Here are a few examples:

  • Want to find all users who share an email domain? Enter just the domain portion of the email address.

  • Unable to find a user by name or email address? Perhaps it has been misspelled. Enter the first few letters of the name or email address and try the search again.

  • Not sure if the person for whom you are searching is named Dan Johnson or John Danson? You could enter 'Dan'—or 'John'—to find this individual.

Current Status

Set this value to search for users with this status type. This can be 'Active' or 'Inactive', or use the default value 'Any Status' to retrieve both active and inactive users.

User Type

Set this value to search for users with a specific User Type. If set to the default value, 'Any User Type', the search results will not be restricted by User Type.

Purpose

Set this value to search for users who have a specific type of purpose. If set to the default value, 'Any Purpose', the search results will not be restricted by purpose.

Company Administration and Contact Type

Set this value to search for users with a specific Company Administration and Contact Type.

Company Type

Set this value to search for users who belong to a company with a specific Company Type.

Select

The results of your search are displayed; select the appropriate user.

Delete

Once you have performed a search and selected the user you wish to delete, information about this user will be displayed for you to review. If you are certain this is the user you want to permanently remove from the Kavi Members database, click Delete.

Done

This user has been permanently deleted!

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